| Q |
Do TE Edit Control and other controls work with Visual Basic and Delphi?
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Yes. TE and other products include ActiveX control which can be
simply dropped into your Visual Basic or Delphi form. The product also includes
function/constant declaration files and sample programs in Visual Basic and Delphi.
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| Q |
How does TE Edit Control interface with an MFC application?
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TE includes two classes to interface with an MFC application. The edit class
allows you to drop TE as a control in a parent window. The view class allows
you to use TE in a document/view architecture.
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| Q |
Do you offer evaluation copies?
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Yes, you can download full functionality evaluation copies from the product pages.
We will be glad to help you with any help you might need in getting started
with the product.
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| Q |
What is 'limited' in 'Limited 30 Day Warrantee'?
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Our product warrantee allows you to try out the product within your
application. You get access to the DLL, ActiveX control, header files and
sample files - everything to try out the product completely within
your application. However, the DLL source code must remain sealed.
You do not need the DLL source code unless you wish to modify the product.
When you purchase the product, the DLL source code diskette is
sealed separately. While receiving the
product via email delivery, we can email you everything except the source code
to avail you the 30 day warrantee period. Of course, if you wish, we can email you
the whole product including the source code if you do not need the 30
day trial period.
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| Q |
Do you offer free technical support?
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Yes. We offer free standard unlimited technical support for one year after the purchase date.
You can contact us
via email, telephone or fax. Please refer to our support page for the
description of our extended and priority support options.
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| Q |
How do I get additional information before purchasing the product?
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Please contact us
via email, telephone or fax and we will be happy to answer any questions you might have.
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| Q |
How is documentation delivered while receiving the product electronically?
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The product email upload contains either a help file or a manual in MS Word format.
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| Q |
How often are the major versions released?
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The major versions of TE and most other products are released every 12 to 18
months. We notify you when a major release comes out.
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| Q |
How often are the bug-fix versions released?
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'bug-fix'? We absolutely, positively don't have any bugs in our software...
just kidding!
We try to fix most problems right-away so you don't have to wait for a major release.
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